A More Fair Sharing Economy: Ensuring Equal Access to Uber and Lyft

Abstract

The adoption of new technologies is boosting so-called transportation network companies (TNCs) like Uber and Lyft. These services provide new employment opportunities, increase options for travel, and potentially decrease auto use. However, the available evidence suggests that TNCs are not providing service equitably to low-income, minority, and disabled populations; this is particularly problematic because TNC usage has increased over the past years, a trend which is expected to accelerate. Importantly, taxi companies—which are typically mandated to equitably serve low-income communities as well as disabled individuals—are losing market share to TNCs. Thus, it is crucial that policymakers focus their attention on TNCs to ensure that they serve society’s most vulnerable individuals.