Rethinking Transit Safety: Understanding and Addressing Gender-Based Harassment and Enhancing Safety on San Francisco's Muni System
Student Capstone

Program Area(s):

Date: June 15, 2023

Author(s): Greer Cowan, Pearl Liu

Abstract

This research aims to prioritize safety on the Muni system from a gender equity perspective and inform the Safety Equity Initiative of the San Francisco Municipal Transportation Agency (SFMTA). A mixed-method approach was used, including a survey of Muni transit riders (n = 1,613), to explore experiences of gender-based harassment and perceptions of safety while riding Muni. The findings reveal a significant prevalence of gender-based harassment, with 67 percent of respondents reporting experiences in the last six months. Perceptions of safety are low, with only 68 percent feeling safe during the daytime and 32 percent feeling safe at nighttime. Certain populations, including women, gender minorities, transit-dependent riders, and non-white riders, experience higher levels of harassment and lower perceptions of safety. Spatial analysis identifies harassment hotspots in downtown San Francisco and Mission Terrace. Reporting incidents is often hindered by reluctance, lack of awareness, and skepticism about the impact of reporting. The most desired safety improvements are transit ambassadors and increased lighting. Based on these findings, transformative recommendations are provided, categorized into three categories: service changes, infrastructure improvements, and campaigns/advocacy. This research contributes to knowledge about gender-based harassment in transit and informs the SFMTA’s Safety Equity Initiative.

About the Project

This capstone project was completed in partial satisfaction of the requirements for the degree Master of Urban & Regional Planning at the UCLA Luskin School of Public Affairs.